Privacy Policy

Last updated: February 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you make a purchase or attempt to make a purchase, we collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (credit card number, expiration date, CVV)
  • Vehicle information (year, make, model) used for part searches

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Provide customer support
  • Improve and optimize our website
  • Screen orders for potential risk or fraud
  • Send you promotional communications (only with your consent)

3. Sharing Your Information

We share your personal information with third parties only to help us process orders and operate our business:

  • Payment processors: to securely process your transactions
  • Shipping carriers: to deliver your orders
  • Analytics providers: to help us understand website usage

We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences (such as selected vehicle), and analyze website traffic. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under applicable Canadian privacy legislation, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

  • Email: info@msbparts.com
  • Phone: (514) 895-5458
  • Address: 155 Rang Saint-Jacques, Saint-Jacques, QC J0K 2R0, Canada